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Privacy Policy

Effective Date: March 19, 2026

Powered by Doseology (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://poweredbydoseology.com/ or engage with our services. Please read this policy carefully. By using our Site, you agree to the practices described herein.

1. Information We Collect

A. Information You Provide

We collect information you voluntarily submit through contact forms, quote requests, sample requests, or direct communications, including:

  • Full name and job title
  • Company name and website
  • Business email address and phone number
  • Mailing or shipping address
  • Product requirements, order specifications, and preferences
  • Messages, inquiries, or attachments you send to us

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical data, including:

  • IP address and general geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time on page, and referral URLs
  • Cookies and similar tracking technologies

C. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect certain Site functionality. Types of cookies we use include:

  • Essential Cookies: necessary for the Site to function properly.
  • Analytics Cookies: help us understand how visitors interact with the Site (e.g., Google Analytics).
  • Preference Cookies: remember your settings and preferences.
  • Marketing Cookies: used to deliver relevant content (if applicable).

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests, inquiries, and communications.
  • Provide, manage, and fulfill manufacturing and private-label services.
  • Process and track orders, payments, and deliveries.
  • Send service-related communications, order updates, and operational notices.
  • Improve our Site, services, and business operations.
  • Conduct analytics to understand Site usage and user behavior.
  • Comply with applicable legal obligations.
  • Send marketing or promotional communications where you have opted in or where permitted by law.
  • Protect against fraud, unauthorized activity, and legal liability.

3. Legal Basis for Processing (for EEA/UK visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contract Performance: processing necessary to fulfill a service agreement or respond to your pre-contractual requests.
  • Legitimate Interests: analytics, fraud prevention, and improving our services.
  • Consent: for marketing communications and non-essential cookies.
  • Legal Obligation: to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: third parties who assist us in operating our Site and services (e.g., hosting, email delivery, analytics, CRM), under confidentiality obligations.
  • Business Partners: with your consent or as necessary to fulfill your order.
  • Legal & Regulatory Authorities: when required by law, court order, or governmental authority.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

    We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

5. Data Retention

We retain personal information for as long as necessary to:

  • Maintain our business relationship with you.
  • Fulfill the purposes described in this Privacy Policy.
  • Comply with legal, accounting, or reporting obligations.
  • Resolve disputes and enforce agreements.

When information is no longer required for these purposes, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted transmission (SSL/TLS) for data submitted through our Site.
  • Access controls limiting data access to authorized personnel on a need-to-know basis.
  • Regular security assessments of our systems.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing information online

7. Your Rights & Choices

Depending on your location, you may have the following rights with respect to your personal information:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to our legal obligations.
  • Objection: object to the processing of your data for direct marketing.
  • Restriction: request that we restrict processing of your data in certain circumstances.
  • Portability: request a machine-readable copy of data you have provided to us.
  • Withdraw Consent: where processing is based on consent, withdraw that consent at any time.

To exercise these rights, please contact us using the information in Section 12. We will respond to verified requests within 30 days (or as required by applicable law).

8. Canadian Privacy Rights (PIPEDA & BC PIPA)

As a company operating in British Columbia, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the BC Personal Information Protection Act (PIPA). Under these laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate personal information.
  • Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada or the BC Information and Privacy Commissioner.

We collect, use, and disclose personal information only with your consent or as permitted or required by law, and only for the purposes identified at the time of collection or as otherwise permitted by PIPEDA and PIPA. To make a privacy request, please contact us using the details in Section 12.

9. International Data Transfers

Our operations are based in British Columbia, Canada. If you access our Site from outside Canada, your information may be transferred to and processed in Canada, which may have different data protection laws than your home country. Canada’s federal privacy legislation (PIPEDA) provides a level of protection for personal information that the European Commission has recognized as adequate. Where required, we implement appropriate safeguards for international transfers.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by posting the updated policy on our Site with a revised effective date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Powered by Doseology

Website: https://poweredbydoseology.com/

Email: Hello@doseology.com

Address: Suite 3059 – 3151 Lakeshore Road, Kelowna, British Columbia, V1W 3S9, Canada